Privacy Policy – Mobdeen App

1. Account Registration

To use the Mobdeen app, users are required to create an account by providing the following information:

• Name

• Email address

This information is collected solely for the purposes of:

• User authentication and secure login

• Account management and identification

• Providing personalized app functionality

We do not use your registration data for marketing purposes without your explicit consent.

2. Data We Collect

In addition to registration data, we may collect:

• Information entered by mentors such as children's ages or daily tasks

• App usage data to improve functionality

We do not collect or request any sensitive or private information about children directly.

Data entered within the app:

• Is stored only in the database to enable app functionality

• Access to user data is strictly limited and protected using appropriate technical and organizational security measures

• Is not used for any marketing or external analytical purposes

3. Use of Data

We use data for the following purposes:

• Account creation and login

• Customizing the user experience within the app

• Sending alert notifications (if enabled)

• Providing technical support when needed

4. Data Protection

We follow best practices to secure your data, including:

• Encryption during storage and transmission

• Not storing passwords as plain text

• Implementing strict access controls to sensitive data

Access to user data is strictly limited and protected using appropriate technical and organizational security measures.

This data is stored exclusively in the database for display within the user's account only, and is not used outside this framework under any circumstances.

5. Limitation of Liability

• The user is solely responsible for the accuracy and validity of the data they enter

• Entering sensitive information (such as addresses, personal photos of children, or identification numbers) within activities is prohibited unless educationally necessary and under user supervision

• The app is used only as an educational assistant and is not considered an official psychological or behavioral assessment tool

6. Children's Use

• The "Mobdeen" app is not directed for direct use by children, and requires that each account be supervised by a responsible adult (mentor)

• Creating accounts by children without direct supervision is not allowed

• If we discover direct use by a child without supervision, we have the right to immediately cancel the account without notice

7. AI Features

Mobdeen uses artificial intelligence (AI) powered by OpenAI to enhance your experience with smart features like personalized suggestions and in-app chat assistance.

How AI works in our app:

• When you use AI-powered features, your inputs (such as chat messages and limited context like tasks or child-related information you've entered) may be sent to OpenAI (a third-party AI service provider) to generate helpful responses.

• This data is used only to provide you with relevant and useful AI-generated responses in real-time.

• Your data is NOT used to train AI models. OpenAI processes your requests solely to generate responses and does not retain your data for model training purposes.

We take your privacy seriously and only share the minimum information needed to provide AI functionality. You can choose not to use AI features if you prefer.

8. Third-Party Services

We may use trusted external services for some current or future features such as:

• Firebase Cloud Messaging (for sending notifications)

• Stripe (for completing payment transactions)

• Google Analytics (for aggregate usage analysis – without personal data)

• OpenAI or AI services (for data analysis or responses within the app)

• Google Play Billing (for processing in-app purchases and subscriptions on Android)

• Apple In-App Purchases (for processing in-app purchases and subscriptions on iOS, when available)

All processing through these services is done under strict controls, and no personal content is shared with these parties except indirectly for the purpose of performing required functions only.

These parties are bound by their own privacy policies, and the user implicitly agrees to the use of these services when using the app.

9. Data Sharing

We do not sell your personal data to any third parties. We may share limited data with the following service providers solely for operational purposes:

• Firebase (for app functionality and notifications)

• Stripe (for payment processing)

• Google Analytics (for anonymous usage statistics)

• Google Play (for subscription and in-app purchase processing on Android)

• Apple (for subscription and in-app purchase processing on iOS, when available)

Each of these service providers maintains their own privacy policies governing the data they process on our behalf.

10. Data Retention

• We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations

• Users may request deletion of their data at any time by contacting our support team, and we will process such requests promptly

11. Aggregate (Non-Personal) Data

We reserve the right to analyze abstract data not linked to user identity (such as number of completed tasks or most used activity types) for purposes of improving the app experience and developing future educational AI features. This data is not used to identify any specific user.

12. User Rights

• Users have the right to modify their data or delete their account entirely at any time

• They can request a copy of their recorded data or permanently delete it by contacting the support team

13. In-App Purchases and Subscriptions

The Mobdeen app may offer in-app purchases and subscription plans to access premium features.

Payment Processing:

• On Android devices, purchases and subscriptions are processed through Google Play Billing. Google processes payment information according to its own Privacy Policy (https://policies.google.com/privacy). We do not store or have access to your full payment card details.

• On iOS devices (when available), purchases and subscriptions will be processed through Apple In-App Purchases. Apple handles payment data according to its own Privacy Policy (https://www.apple.com/legal/privacy/). We do not store or have access to your full payment card details.

Important Notice:

• Subscription and payment features may be enabled or disabled at any time based on availability.

• Currently, some subscription features may be inactive or limited. We will notify users when these features become fully available.

• For subscription management, cancellation, or refund requests, please refer to the respective app store (Google Play or Apple App Store) policies.

14. Policy Modifications

We reserve the right to modify this policy at any time, and users will be notified of any material changes via email or within the app.

15. Contact Us

For any inquiries regarding the privacy policy, please contact us via:

Company Name: Aroom Marketing Services LLC

Location: Dubai, UAE

Email: info@mobdeen.com

WhatsApp Support: https://wa.me/971528978888